Terms and Conditions

CertPing is in beta and under active development. Features described on our website, in our documentation or in our marketing may be in development, in limited release or available only on request, and may work differently from how they are described.

We may add, change, limit, suspend or remove any feature, for some accounts or for the whole platform, at any time and without notice. Some features are offered only to enterprise customers or on request; contact us at support@certping.com or through our contact page to ask about access.

A description of a feature on our website or in our marketing is not a promise that the feature is, or will be, available to you. Please do not rely on it when you decide to use or pay for the Service; the features available in your account are the ones you can use.

Nothing in this section limits any rights you have under applicable law that cannot be excluded or limited.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Application means the CertPing web application provided by the Company and reached through the Website.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: Delaware, United States
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SeAIONL Inc., 8 The Green, Ste B, Dover, DE 19901, USA.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Service refers to the Application or the Website or both.
• Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• Website refers to CertPing, accessible from https://www.certping.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

This part applies when You register, transfer, renew or manage a domain name through CertPing, or use DNS hosted on CertPing's nameservers. CertPing sells domain names as a reseller of ICANN-accredited registrars; the registrar of record for Your domain ("the registrar") is shown in its public registration data (RDAP). Where CertPing itself is the registrar of record for a domain, the provisions below for that case apply. The registrar's registration agreement and the rules of the registry for each domain ending also apply to Your domain.

• Keep the domain's contact details accurate and current, and update them promptly when they change.
• When the registrar asks You to verify Your contact details, usually by email, respond within 15 days. If You do not, the domain may be suspended until You verify them.
• You confirm that You have the right to register and use the domain name, and that neither the name nor the way You use it infringes anyone's trademark or other rights.
• You are responsible for how the domain is used, including by anyone You allow to use it.
• If anyone claims that a domain registered through Your account, or the way it is used, infringes their trademark or other rights, You are responsible for that claim, and You agree to cover the costs, damages and reasonable legal fees CertPing incurs because of it.

You must not use a domain registered through CertPing, or DNS hosted by CertPing, for:

• phishing;
• distributing malware;
• operating botnets, including command and control servers;
• pharming, or changing DNS answers to send people to a fraudulent site;
• spam used to deliver any of the above;
• impersonating a person or an organisation;
• fraud; or
• content that is illegal.

To report abuse, see Report abuse.

We may suspend DNS for a domain, place the domain on hold, or cancel its registration, without refund, when:

• we have evidence that it is used in breach of this part;
• we receive a valid court order or a valid request from a law-enforcement authority; or
• the registrar or the registry requires it.

Where we can, we tell You what we did and why, unless the law or the request prevents it.

Disputes about whether a domain name infringes a trademark are handled under ICANN's Uniform Domain-Name Dispute-Resolution Policy (UDRP), or under the dispute procedure of the registry for that domain ending. While a dispute is pending, the domain is locked and cannot be transferred to another registrant or registrar.

Transfers between registrars follow ICANN's Transfer Policy. Under that policy:

• You need the domain's authorization (EPP) code, and the registrar lock must be off.
• A newly registered domain, and a domain recently transferred between registrars, cannot be transferred to another registrar until the lock period set by ICANN's current Transfer Policy has passed.
• After a change of registrant, the domain may be locked against transfer to another registrar for the period that policy sets, unless You opted out of that lock when the change was made, where the registrar offers it.
• A domain in a dispute, or on hold, cannot be transferred.

Country-code endings follow their registry's own rules. Our transfer guide explains how a transfer works on CertPing.

Domains renew as described on our domain registration page and in our FAQ: with auto-renew on, we charge the renewal price shown at that time, and we send reminders about 30 and 7 days before each renewal date, and again after expiry if the domain has not been renewed, as our fees page describes. If a domain is not renewed, it expires, and the registry’s rules for expired domains apply, which may include a period in which the domain can be restored for a fee. For a question about a charge or a refund on a domain order, contact us.

This applies only once CertPing is accredited by ICANN as a registrar, and only to domains for which CertPing is the registrar of record. For those domains, We regularly deposit a copy of their registration data with a data escrow agent approved by ICANN, DENIC Services GmbH & Co. KG in Germany, as ICANN requires of registrars. The copy holds the domain name, its contact details, nameservers and dates, and is kept encrypted. If CertPing could no longer act as Your registrar, ICANN can use it to move Your domain to another registrar.

• Registrants' Benefits and Responsibilities
• Registrant Educational Information

We request SSL/TLS certificates for domains You control from certificate authorities such as Let's Encrypt, operated by the Internet Security Research Group, and Sectigo. We are not a certificate authority. Each certificate authority issues certificates under its own subscriber agreement and policies, which also apply to You; for Let's Encrypt, see the Let's Encrypt repository.

We do not charge You for issuing a Let's Encrypt certificate, or for renewing one from Your dashboard when You ask for the renewal. Let's Encrypt certificates are short-lived (currently 45 days); Let's Encrypt sets their length. Certificates renew when You request it. You are responsible for renewing each certificate from Your dashboard before it expires, and for installing it unless You have added deployment targets for it.

Managed certificate services are provided on request; to ask for them, contact us. Their fees are for Our service, including when the certificate itself comes from Let's Encrypt at no charge. Where the Website calls a certificate free, it means the Let's Encrypt certificate and issuing and renewing it from Your dashboard. Sectigo certificates are paid at checkout. Orders on Your own certificate authority account carry a CertPing fee charged after the order. Other fees are set out in the order or quote We confirm with You before You are charged.

We do not guarantee that a certificate authority will issue or renew a certificate, or that a certificate will stay valid for its full term; a certificate authority may refuse, delay or revoke a certificate under its own policies. A certificate renews only when You request the renewal, and a renewal can fail because of DNS, payment or certificate authority problems. We are not responsible for a certificate that expires because it was not renewed, or for the effect of an expired or revoked certificate on Your website or services. The Limitation of Liability section below applies.

From time to time We offer promotional prices on domains, such as a discounted first or last year on a registration of several years, a percentage or an amount off, or a set price for a term. Each offer has a code. Where We advertise an offer, We state its price, the endings and terms it covers, the orders it covers and when it ends.

• Eligibility. An offer applies only to the endings, terms (in years) and orders stated with it, and only while it is running. The price shown at checkout, before You pay, is the price You are charged. If the offer no longer applies, checkout shows the standard price.
• Limits. Unless We state otherwise with the offer, each account may use an offer once. An offer may also be limited to a total number of uses. Once a limit is reached, the offer ends for that account, or for everyone, even before its end date. Only one offer code applies to an order.
• First-year and last-year offers. These apply to new registrations only, not to renewals or transfers. The year the offer covers is charged at the offer price; every other year of the term is charged at the standard registration price shown at checkout.
• Renewals. When the term bought with an offer ends, the domain renews at the renewal price current at that time, not at the offer price, unless an offer that covers renewals is running then and applies to that renewal.
• Refunds and cancellations. When an order made with an offer is canceled before the domain is registered, or is refunded, We refund the amount You paid for that order, not the standard price, and that use no longer counts toward the offer's limits. The discount itself has no cash value and is not paid out or credited.
• Changes. We may end, pause or change an offer at any time. A change does not affect an order You have already paid for. We may refuse or reverse an offer used through accounts created to get around its limits.

Nothing in this section limits any rights you have under applicable law that cannot be excluded or limited.

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third- party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

If you have any questions about these Terms and Conditions, You can contact us:

• By email: legal@certping.com
• By mail: SeAIONL Inc., 6860 N Dallas Parkway, Suite 200, Plano, TX 75024, USA (business office), or SeAIONL Inc., 8 The Green, Ste B, Dover, DE 19901, USA (registered office)

CERTPING® is a federally registered trademark of SeAIONL Inc. in the United States. The CertPing logo and other CertPing marks are trademarks of SeAIONL Inc. Other names and marks belong to their respective owners.

CertPing is a service of SeAIONL Inc., a Delaware corporation authorized to conduct business in Texas.

Use of this website and CertPing services is subject to our Terms and Conditions, including acceptable use of domains and DNS, our Privacy Policy and applicable product-specific agreements. By accessing or using the website or services, creating an account, or placing an order, you agree to the applicable terms. Personal information is handled as described in the Privacy Policy.

Certain features may be offered in beta, preview, limited release, early access, or only upon request. Availability may vary by account, plan, location, registry, integration, or third-party provider. CertPing may modify, limit, suspend, or discontinue such features as described in the Terms and Conditions. Beta and preview features are provided “as is” and “as available” to the fullest extent permitted by law. Warranty disclaimers and limitations of liability are contained in the Terms and Conditions.

To report abuse of a domain or DNS hosted by CertPing, see Report abuse.