Frequently asked questions

CertPing is a domain trust platform for registering and managing domains, securing DNS, issuing SSL/TLS certificates, detecting impersonation, and protecting domain-based email.

Search for a name, pick an ending such as .com or .io, and register it. You see the first-year and renewal price before checkout.

Yes. Browsers warn visitors on pages without HTTPS. CertPing issues certificates for domains you own, and Let's Encrypt certificates are free on every plan.

Unlock the domain, get the EPP code from your current registrar and start the transfer in CertPing. Most take five to seven days, and most endings gain a year.

CertPing checks new registrations daily for look-alikes of your domain and tells you the reason and risk. One Domain Security bundle covers 1 phishing-watch domain, 1 email-security domain and 1 trademark watch. Your first bundle is free; each extra bundle is $9 a month on Autopilot.

SPF lists who may send for your domain, DKIM signs your mail, and DMARC handles mail that fails. CertPing sets up all three, or gives you records to copy.

Yes. CertPing scans USPTO for marks like yours and watches new filings, and a trademark attorney can file your application. Scan results are not legal advice.

Every search shows the CertPing renewal price next to the first-year price. Auto-renew charges the renewal price at that time, and you get reminders before each renewal date.

Essentials has no monthly fee and needs no card: you pay per order at checkout. Autopilot keeps a card on file and bills monthly for the extra Domain Security bundles you use. Both include free Let's Encrypt certificates and one Domain Security bundle.

Multi-Domain includes 3 names for $36.03/yr. Extra names $8/yr each, wildcard names $99.70/yr each, up to 250 names. Orders over $1,000: contact us.

Platform fee $200 + USPTO filing fee $350 (one class) + your chosen attorney's fee, all shown before you pay. More classes or an office action can cost more later. CertPing is not a law firm.

Yes. The domain workflow covers availability search, registration, transfer, renewal, contacts, privacy, registrar lock, nameservers, DNS records, and email forwarding. Final registrar pricing is confirmed before purchase.

Yes. You can request removal of a domain's data by sending an email to support@certping.com and proving domain ownership (e.g., DNS TXT record or authorized email). CertPing will evaluate and respond based on applicable laws and its privacy policy. Registration data that ICANN or the registry requires cannot be removed.

CertPing issues SSL/TLS certificates for domains you own through trusted certificate authorities: Let's Encrypt (ISRG), using the ACME protocol, and Sectigo. CertPing manages the certificates; it is not itself a certificate authority.

Yes. Sectigo certificates are on every plan, paid per order at checkout: PositiveSSL $19.96/yr, Multi-Domain $36.03/yr (3 names included), Wildcard $126.57/yr. Multi-Domain extra names are $8/yr each, wildcard names $99.70/yr each, up to 250 names; over $1,000, contact us. Let's Encrypt certificates stay free.

CertPing requests certificates through the industry-standard ACME protocol and integrates with trusted CAs like Let's Encrypt (ISRG), which conform to the CA/Browser Forum Baseline Requirements.

Members with permission to revoke can revoke a certificate from CertPing. The request follows the issuing CA's CP/CPS, such as the ISRG policy (Section 4.9), and the certificate stays visible while it is processed. CertPing also flags revoked certificates using Certificate Revocation Lists (CRLs) or OCSP where available.

A finding moves through investigation, ownership, evidence capture, escalation and disposition. You can also mark false positives without losing the audit trail.

An application records the mark, owner, goods or services, fees, consent, the attorney you chose and filing status. A scan collects USPTO, WHOIS and domain evidence for review. Scan results are not legal advice.

CertPing uses AI to generate predictive insights for brand defense and phishing detection. These insights are probabilistic and should be verified.

Yes, what the services you use require: your account email, the registrant contact details a domain registration needs, and basic usage logs. If you file a trademark application, CertPing also collects what you submit for it. Card payments are processed by Stripe. CertPing shares personal information with service providers, with the registrar and registry for your domain, and in the other situations the Privacy Policy lists.

CertPing handles personal information as its Privacy Policy describes, including the rights that apply to you under the privacy laws where you live. Domain registrations also follow ICANN policies and the rules of each registry.

Depending on where you live, you may have the right to access, correct or delete your personal information. Some registration data must be kept or published under ICANN and registry rules, so a deletion request may not remove it. To make a request, email privacy@certping.com.

To use CertPing lawfully: respect other people's trademark and other rights, keep your login to yourself, and treat AI-generated insights as information, not legal advice. The Terms and Conditions set out the full rules.

Yes. CertPing may suspend or terminate an account under the Terms and Conditions, including for violations or for illegal or abusive activity such as scraping, phishing or impersonation.

When you close your account, CertPing keeps your personal information only as long as the Privacy Policy allows, for example registration data that ICANN, the registry or escrow rules require, and records needed for legal obligations or disputes. You can ask for the rest to be deleted. A registered domain keeps its registration term, so transfer it out or contact us about it before you close your account.

The Terms and Conditions set out the warranties CertPing gives and where its liability is limited. AI-generated insights are probabilistic, so check them before you rely on them.

In the Legal center: the Terms and Conditions, the Privacy Policy, the trademark terms, the domain registration agreement and the other policies, each with the date it was last updated.